The company's full range of products are available for immediate purchase on the website and with fast shipping (up to two business days!)

URIEL does not have a physical store that can be reached, but the company's products are sold throughout the country, in the supermarket HaPharm,
Pharmacies, orthopedic centers and Clalit and Meuhedet health funds.

On the product packaging and/or on the product page on the website for online buyers - there is an easy-to-use size chart and based on the measurement of the circumference of the required area, the appropriate size is selected.

It is important to measure the circumference of the body part and not rely on shirt/pants size, etc., for the sake of an accurate fit of the product to you.

Usually, measurement is possible if the required product is sold at an orthopedic institute.

Of course. Even desirable 😊 We recommend hand washing but can also be machine washed up to 30 degrees. Do not dry the products unless required by the product packaging.

Regarding refund policies and arrangements with health funds, you should check directly with the fund.
Relevant. The site's products are sold directly to consumers without subsidy.

The URIEL website is convenient and easy to navigate. You can type in the search bar what problem you are looking for a solution for or select the "Solutions by body area" tab and search by the area of ​​the body you would like to treat.

All products listed on the site are available for immediate purchase. Products that are not available in stock will appear
on the website, but they will be noted as out of stock. Products that are not on the website cannot be ordered, even
If they existed in the past.

Each product page has a size chart at the bottom of the page under the "Sizes" category and an illustration showing
The desired measurement area. It is very important to measure according to the size chart of that product.

Do not rely on pants/shirt sizes or previous purchases.

For products where you need to choose between right and left, you will be asked to select this at the time of purchase. For products where you can choose between different colors of the product, you will be asked to mark your preferred color.

Each product is manufactured using a different method and with a unique material composition for the problem it seeks to solve. Details about the quality of the fabrics and the composition of the materials appear on the product page under the heading "Extended Description" and on the back of the product packaging. Product dimensions also appear in the size chart and in some cases in the product description itself.

After completing the order on the site, you will be sent an automatic confirmation email with all the order details and the shipping method.

If you have not received a confirmation email for your order, please contact us on WhatsApp at
050-8228120.

We guarantee fast shipping within two business days (except Friday-Saturday) for every order placed from the website (except for remote or unusual locations).

Website orders received by 12 noon each day are distributed the very next day.

We guarantee fast shipping of up to two business days (except Friday-Saturday), on every order from the site (except for remote or unusual locations).

Website orders received by 12 noon each day are distributed the very next day.

There is no system through which the order can be tracked, but as mentioned, the product should arrive within 48 hours (except
Friday-Saturday). For any questions, you can contact us via WhatsApp at 050-8228120.

The shipping cost depends on the type of shipping you choose when making your purchase:

Self-pickup from the factory located in the Mevo Carmel Industrial Park (near Yokneam) – 0 NIS

Delivery to a delivery point (grocery store or store near your home) – 19.90 NIS

Home delivery – 49.90 NIS (please note – the couriers do not call, messages must be followed)

Free shipping to a delivery point for purchases of 300 NIS or more

Free delivery with a courier to your home for purchases of 500 NIS or more

Of course it is possible. We operate in accordance with the Consumer Protection Law, and therefore, if the product was purchased within 14 days of purchase, it can be exchanged for another item.

If the purchase was made directly from our website after measurement, according to the size chart on the product page, and it was not used (beyond measurement) – the exchange will be made directly with the company.

If purchased at another point of sale, a purchase invoice must be provided along with all requirements and a letter of approval for size exchange must be sent.

*In the event of a measurement error due to a lack of prior measurement, the cost of shipping the replacement will be borne by the consumer at a cost of NIS 19.90 each way.

Of course it is possible. We operate in accordance with the Consumer Protection Law, so if the product was purchased within 14 days of purchase and has not been used (beyond measurement), you can return the product in its original packaging and receive a refund.